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Delade/Produkt/2026 product strategy
2026 product strategy
Our strategy for next year focuses on three themes : deepen the connections across apps, double down on the CRM pillar, and ship a mobile-first experience for field sales teams. This doc captures the milestones and ownership for Q1 to Q4.
Viktiga milstolpar
Q1 : ship the new unified topbar across every app
Q2 : launch E-Signature as part of the Sales & Service pillar
Q3 : mobile apps for CRM and Helpdesk, parity with web
Q4 : Kayla (AI) plugs into every app, not only chat
Släppschema
Feature
Owner
Status
Due
Unified topbar
MJ
On track
Apr 15
E-Signature
SC
At risk
Jun 28
Mobile CRM
AM
Delayed
Sep 10
S
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