Helpdesk

Shared inbox and ticketing, linked to the same customers your CRM tracks.

One interface, every app

Pill topbar. Floating sidebar. Clean content surface. You learn it in Helpdesk, you already know how the rest of Tootela works.

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Sarah Chen14m

Can't export CSV from reports

OpenHigh

Alex M.1h

Billing sync error on Stripe

OpenUrgent

Marco J.2h

SSO login broken enterprise

WaitingUrgent

Julia P.4h

Bulk email templates request

OpenLow

Sarah Chen1d

Mobile app crash iOS 17.4

OpenUrgent

Marco J.1d

Webhook not firing on stage

ResolvedNormal

Can't export CSV from reports page

OpenHigh#1041

Sarah Chen : 14m ago

Hi, I'm trying to export a CSV from the reports page but the button does nothing. Chrome, Windows 11. Blocking our weekly report.

Alex M. : 8m ago

Hi Sarah, thanks for reaching out. Could you open the browser console (F12) and share any errors you see when clicking export ?

Sarah Chen : 3m ago

I see "TypeError: Cannot read properties of undefined" in the console. Attaching screenshot.

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Everything Helpdesk ships with

Not a laundry list : the moves you actually make in Helpdesk every week.

SHARED INBOX

support@tootela.net

marc@acme.io

Cannot login to dashboard

Auth

lisa@globex.co

Invoice question for #INV-1204

Billing

tom@initech.io

Feature request: export CSV

Feature

eu-support@

Re: Acme renewal discussion

Sales

CANNED REPLIES

Merge fields live

Welcome new customerOnboarding

Hi {{name}}, welcome to Tootela! Your workspace is ready at...

Password reset helpAuth

You can reset your password at {{url}}. If it doesn't work...

Refund confirmationBilling

Hi {{name}}, your refund of {{amount}} has been processed...

SLA

Response targets

#4218P0

0:12

#4217P1

2:40

#4216P2

6:20

#4215P1

1:50

CSAT · This week

4.7 / 5 · 132 responses

Why teams pick Helpdesk

Three reasons the rest of your stack starts to feel redundant.

Helpdesk feels native, not bolted on

Same pill topbar, same floating sidebar, same keyboard shortcuts as every other Tootela app. No new UI to learn: Helpdesk already fits next to CRM on day one.

One database with the rest of Tootela

Contacts, projects, documents : Helpdesk reads the same records your Sales & Service teammates already know. No nightly sync, no duplicated IDs, no Zapier bill at the end of the month.

Free to start, transparent to scale

Tootela has a single fair price that covers every app. You do not pay more the day you add a new teammate to another app : the bill stays predictable.