For operations teams

Tootela for operations teams

The single tool ops can use to keep the whole company running.

What hurts today

The four most common complaints

From conversations with operations teams switching to Tootela.

SOPs live in Confluence, nobody reads them.

Stale, hard to find, hard to edit, paid by the seat, requires a Jira Premium plan to do anything useful.

Internal IT and ops tickets fall into Slack.

No tracking, no SLA, no idea what's pending. Same questions get asked five times.

Vendor data is in spreadsheets.

Contract end dates, renewal terms, contacts : a different sheet per vendor.

Cross-team projects have no home.

Half live in Asana, half in Notion, half in Linear. None are visible to leadership.

Daily drivers

Apps you'll live in

Tootela ships 30+ apps. These are the ones operations teams use daily.

Helpdesk
internal IT/ops tickets
Documents
SOPs and runbooks
CRM
vendor and supplier records
Projects
cross-team initiatives
Forms
request intake
Frequently asked

The questions before switching

If yours isn't here, ask us : we reply within one business day.

Can I run an internal helpdesk on Tootela?

Yes : queues, SLAs, automations, satisfaction surveys. Employees can submit via email, web form or directly inside the workspace. No separate Jira Service Management license needed.

How does Tootela compare to Confluence for documentation?

Documents covers 90% of Confluence use cases : real-time editing, embeds, code blocks, search, version history, mentions. The advantage : it's in the same workspace as projects, helpdesk, CRM, so links between them are first-class.

Is there a search across all my workspace content?

Yes : federated search across docs, messages, tickets, projects, contacts, files. Results respect your access permissions.

Can different teams have different views?

Yes : workspace, departments, teams. Each can have its own dashboards, custom fields, and automations.

Try it for your team

14-day free trial, no credit card. Import your data in minutes. Cancel any time.